Frequently Asked Questions
Everything you need to know about your DressionStore shopping experience.
How do I determine the correct size for my order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our specific garment measurements, as sizing can vary between different styles and fits.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free of perfume, makeup stains, or signs of wear to be eligible for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. We also offer express shipping options at checkout if you need your outfit for a specific event sooner.
Are the colors of the clothes accurate to the photos?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly depending on your monitor settings and the studio lighting used during photography.
Which payment methods do you accept?
DressionStore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my DressionStore garments?
Care instructions are located on the inner seam label of every garment. For our delicate fabrics and evening wear, we generally recommend professional dry cleaning or hand washing in cold water.